Last updated May 2, 2024.
This Privacy Data notice describes in detail how we “Davra Networks Limited” process personal data. This privacy notice is intended for:
In this privacy notice we explain:
We may collect data directly from you when you:
We may use your personal information for the following purposes, to:
Davra processes your personal data only when there is a valid legal basis to do so. Davra may rely on fact that the processing is necessary to fulfill a contract with you, for legitimate interest or to comply with a law. For detail on the legal basis, we use please refer to table below.
Categories and Types of Personal Data | Purpose of Processing | Legal Basis |
---|---|---|
User Management Data | ||
Name Location IP Address Phone Verification Questions User ID | We Process the information to - Provide you access to IoT platform Make improvements to the platform - Optimise your experience - Provide you with support Notify you about features and updates - Customer relationship management (e.g., transactional communication) - Authenticate and authorise access to your account Bill you for the Service - Provide guidance on how to use IoT platform - Provide administrative access. | Contract |
Security Data | ||
Application security information Other identifying information | - Verify accounts - Investigate suspicious activity - Protect our business from fraud, breach of confidence and other business crimes | Contract |
Customer Support | ||
Name User ID Complaint/Query | - Respond, resolve, and investigate customer's queries/complaints. | Legitimate interest |
Recruitment Information | ||
Name Resume Other information you may submit when applying for a job | - Evaluating job applications - Making employment and other hiring decisions - Recruitment steps we take prior to entering employment contracts with individuals | Legitimate interest |
We share some personal information with partners, service providers, contractors or authorized third parties to assist in providing and improving the Service. All sharing of information is carried out consistent with local regulations and we contract with third-party service providers that can provide the same level of data protection and information security that you can expect from Davra.
As we are a global company, we may share your data outside your home country. We implement appropriate measures to protect your personal information when we do these types of transfers, such as data transfer agreements that incorporate standard data protection clauses. For EU data (and for other countries at request), the data is stored within the region/country in which the processing takes place.
We retain Personal Data for the period of time necessary to fulfil the purposes outlined in this Privacy Notice, our records retention policies and within the Master Service Agreement (MSA) agreed upon with our customers unless a longer retention period is required by law. Insofar as there is a legal obligation to retain data, the data will be stored for the duration of the legally required retention period.
Protecting your personal information is important to us. We use a variety of security measures and technologies to help protect your personal information and we are ISO 27001 certified. The Davra website is hosted on an Amazon Web Services (AWS) server which is located within the EU. We have a robust AAA layer built on the platform which all communication must go through and we offer granular role-based access control which enables fine-tuned access for users to adjust the resources and data relevant to them.
The rights available that you can exercise depend on our reason for processing your personal information and the local law in your jurisdiction, and there are exceptions to some rights. Depending on this you may have the right to:
Queries related to your personal information can be made by:
The data controller of your data shared through the website and IoT Platform is Davra Limited,
If you have any questions or comments about this policy, please contact us:
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